WELCOME TO ORFIL
The power color Orange means joy and creativity, it promotes general wellness and emotional energy which is vibrant, healthy and engaging continuously.
Brand Orange conveys that as an organization we are on the go with enthusiasm and creativity to transform the lives of every house hold in semi urban and rural India.
Orange retail finance India Pvt Ltd is a non banking finance company incorporated in 2000, registered and certified by Reserve bank of India.
Orange retail finance is been formed to primarily address the financial needs of salaried/self employed and informal segment of customers belonging to BOP, middle, lower middle group in semi urban and rural markets. 70% Population lives in rural India, the socioeconomic base of the pyramid (BOP) need a full range of financial tools to improve their lives, from credit to insurance and more. Two wheeler is the most preferred and affordable mode of transport in India due to lack of infrastructure in semi urban and rural areas. Only one out of every 30 person owns a two wheeler in India which indicates the need for basic mode of transport. Orange retail finance is determined to cater the needs of these customers by arranging organized lending platform to fulfill their transportation needs and fasten to ensure continuous engagement with our customers on multiple product offerings for enduring goals in target markets.
Pursuant to Reserve Bank of India guideline on Fair Practices Code (FPC) to be followed by NBFCs, vide its letter No. RBI/2011-12/470; DNBS.CC.PD.No.266 /03.10.01/2011-12 March 26, 2012, ORFIL has formulated this FPC and laid down following processes /practices for business transactions.
This Fair practice code is been formulated to provide overview of practices followed by the company, this has been formed based on the account of latest guidelines on “Fair Practices code for NBFC” issued by RBI on February 18-2013.
Loan application forms issued by the Company shall include necessary information, which affects the interest of the borrower so that he/she can do a meaningful comparison with the terms and conditions offered by other NBFCs and an informed decision can be taken by the borrower. The Company shall devise a system of giving acknowledgement for receipt of all loan applications. The time frame within which loan applications shall be disposed of shall also be indicated in the acknowledgement. The loan application form shall indicate the documents required to be submitted along with the application form. If any additional details/ documents are required, the same shall be intimated to the borrowers immediately.
The goal as a company is to have customer service that is not just the best but legendary.Our top priority will be to secure maximum value for money in aid through greater transparency, rigorous independent evaluation and an unremitting focus on results.